Featured Courses
English Training
5G English
English for Presentations
Email Communication Workshop
English Camp
Business Writing Skills
Business Communication Skills
English for Medical Professionals
English for Insurance
DIFA TES Test Preparation
English for Government
English for Call Centres
English for Public Speaking
Writing Technical Reports
Writing Research Reports
English for Retail Sales
English for Distribution and Logistics
English for Engineers and Technicians
English for IT
English for Legal Professionals
English for Meetings
English for Hospitality
English for Banking and Finance
English for the Automotive Industry
English for Customer Service
English for the Energy Sector
English for Sales and Marketing
Get Ready for TOEIC
English for Hospitality
Home > English Training > English for Hospitality > View Course Details
Target Group
Hospitality staff working in hotels and resorts
Hospitality staff working in serviced apartments and condos
Hospitality staff working in hospitals and clinics
Hospitality staff working at conferences and other events
Hospitality staff working in serviced apartments and condos
Hospitality staff working in hospitals and clinics
Hospitality staff working at conferences and other events
Key Content
Welcoming guests
Booking and making arrangements
Responding to requests
Explaining activities and events
Recommending things to do
Giving directions
Professional call handling
English for Front Office
Food and drink vocabulary
Questions about shopping
Booking and making arrangements
Responding to requests
Explaining activities and events
Recommending things to do
Giving directions
Professional call handling
English for Front Office
Food and drink vocabulary
Questions about shopping
Outcomes
Give information about facilities and activities
Respond politely to requests
Provide good customer service to guests
Respond politely to requests
Provide good customer service to guests
Methodology
Instructor-led classroom tuition
Multimedia learning materials
Hospitality role-plays and simulations
Customer Service coaching
Instructor feedback
Multimedia learning materials
Hospitality role-plays and simulations
Customer Service coaching
Instructor feedback
Delivery
Max number of trainees: 15
20/25 x 2 hour sessions (40 or 50 hours)
Available at 3 levels:
Pre-Elementary
Elementary
Pre-Intermediate
20/25 x 2 hour sessions (40 or 50 hours)
Available at 3 levels:
Pre-Elementary
Elementary
Pre-Intermediate
Photo Gallery
Contact Us
555 SSP Tower, 11th Floor Sukhumvit 63 (Ekkamai), Klongton, Vadhana, Bangkok 10110Tel: 027114170 - 3 Fax: 027114174
CLICK HERE TO SEE ON MAP