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English for IT

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Target Group

IT professionals
Managers and supervisors
Analysts and programmers
IT support staff and technicians

Key Content

IT vocabulary
Explaining systems and procedures
Giving instructions
Answering the phone
Responding to email enquiries
Offering solutions
Giving advice
IT incident report
IT proposals
Writing documentation

Outcomes

Give information about IT services
Respond effectively to day-to-day IT problems
Write notes, messages and instructions about IT issues

Methodology

Multimedia classroom tuition
Small and large group work
Demonstrations and examples
Role-plays and simulations
Instructor feedback

Delivery

Max number of trainees: 15
20/25 x 2 hour sessions (40 or 50 hours)
Available at 3 levels:
Elementary
Pre-Intermediate
Intermediate

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Contact Us

555 SSP Tower, 11th Floor Sukhumvit 63 (Ekkamai), Klongton, Vadhana, Bangkok 10110
Tel: 027114170 - 3 Fax: 027114174

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