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Business Communication Skills
Home > English Training > Business Communication Skills > View Course Details
Target Group
Senior staff
Sales executives
Customer Service staff
Engineers and technicians
Admin and support staff
Sales executives
Customer Service staff
Engineers and technicians
Admin and support staff
Key Content
Social English in the workplace
English for Customer Service
Products and services
Telephone skills
Email communication
Writing reports
English for Meetings
English for Presentations
Listening and pronunciation skills
English for Customer Service
Products and services
Telephone skills
Email communication
Writing reports
English for Meetings
English for Presentations
Listening and pronunciation skills
Outcomes
Welcome visitors to the company
Respond to customer requests in English
Participate in meetings and discussions
Report on your work in English
Work effectively with foreigners
Respond to customer requests in English
Participate in meetings and discussions
Report on your work in English
Work effectively with foreigners
Methodology
Instructor-led classroom tuition
Multimedia learning materials
Demonstrations and examples
Role-plays and simulations
Individual feedback and coaching
Multimedia learning materials
Demonstrations and examples
Role-plays and simulations
Individual feedback and coaching
Delivery
Max number of trainees: 15
20/25 x 2 hour sessions (40 or 50 hours)
Available at 5 levels:
Pre-Elementary
Elementary
Pre-Intermediate
Intermediate
Upper-Intermediate
20/25 x 2 hour sessions (40 or 50 hours)
Available at 5 levels:
Pre-Elementary
Elementary
Pre-Intermediate
Intermediate
Upper-Intermediate
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555 SSP Tower, 11th Floor Sukhumvit 63 (Ekkamai), Klongton, Vadhana, Bangkok 10110Tel: 027114170 - 3 Fax: 027114174
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